Join The Operator Accelerator + get exclusive access to a private workshop with Heather Barber
Master the Skills to Step Back — Without Letting GoJoin The Operator Accelerator + get exclusive access to a private workshop with Heather Barber Intro When I was building my company, I remember thinking: Why isn’t there a playbook for this? Most business owners are expected
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Avoid the Cash Suck: How Productizing Your Service (and Charging Upfront) Boosts Cash Flow
The Problem: Service Businesses Are Cash-StarvedLet’s get real: If your cash flow depends on clients paying after you’ve done the work, you’re basically running a charity. You deliver the service, cross your fingers, and pray the invoice gets paid before your rent does. It’s like feeding
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Why Being the Boss of Everything is Terrible for Your Exit Strategy (And How to Fix It)
If your business needs you like a Netflix account needs a password, buyers will treat it like a risky Tinder date—swipe left. Sure, you’re proud of your hustle. But when you’re the human glue holding everything together, buyers see a liability, not a legacy. Here’s the
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How Productizing Your Service Unlocks Scalability and Freedom: Lessons from a MedSpa Revolution
In the world of service-based businesses, talent and customization are often seen as strengths. But what happens when those very qualities become barriers to growth? When operations rely too heavily on individual expertise or bespoke solutions, scaling becomes nearly impossible. Employees come and go, processes remain
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Why EBITDA—Not Revenue—Is the Key to Maximizing Your Business Sale
When most business owners start thinking about selling, they get starry-eyed over revenue numbers. I get it—big top-line figures look fantastic on paper, and it’s tempting to believe they’ll guarantee a knockout offer. But here’s the thing I’ve learned after years in the trenches: buyers aren’t
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